Terms and Conditions

Version 2.0 — Effective: 22-09-2025

Foreword

These Terms and Conditions (the “Terms”) constitute a legally binding agreement between you, as the individual or entity accessing or using the HashThat application (the “User,” “you,” or “your”), and Multi Dimension Solutions Limited, a company duly incorporated and existing under the laws of Malta, bearing company registration number C 96131 and having its registered office at The Bastions, Office 2, Emvin Cremona Street, Floriana, FRN 1281, Malta (“we,” “us,” or “our”).

Each of you and us shall hereinafter be referred to individually as a “Party” and collectively as the “Parties.”

1. Definitions

The following words and terms shall have the meanings set out below, unless the context clearly requires otherwise:

“Account”Means the User’s personal account for accessing and using the App.
“Account Registration Form”Means the registration form completed by the User when creating an Account.
“Account Settings”Means the configuration options available to the User within the App to manage their Account.
“App”Means the HashThat application, including mobile, desktop, and web-based versions.
“Device”Means any mobile phone, tablet, desktop computer, or other electronic device on which the App is installed or accessed.
“Feature Limits”Means the baseline usage quotas available to Users without purchasing a Pro Bundle.
“Free Trial”Means any time-limited free access to premium App features, if and when offered by Us.
“IPRs”Means all intellectual property rights of any kind, including copyrights, database rights, computer programs, software, trademarks (registered or unregistered), design rights (registered or unregistered), patents, patentable inventions, trade secrets, know-how (whether patentable or not), and any similar rights in any jurisdiction, owned or licensed by Us.
“Master Password”Means the password chosen by the User to access their Account.
“Memory Phrase”Means the recovery phrase optionally chosen by the User during Account registration, intended to assist in recalling the Master Password and/or Secret Key.
“Passwords”Means the User’s own credentials, codes, or other authentication data stored by the User within the App.
“Pro Bundle”Means a paid upgrade that increases the Feature Limits for a defined Subscription Period (e.g., additional password storage, file uploads, or other enhanced functionality).
“Secret Key”Means an optional secret code generated and stored on the User’s Device, which adds an additional layer of encryption to protect Account data.
“Subscription”Means the recurring purchase of one or more Pro Bundles, entitling the User to additional functionality beyond the Feature Limits.
“Subscription Fee”Means the monetary fee due for the chosen Subscription or Pro Bundle.
“Subscription Page”Means the section of the App or website (accessible at <https://hashthatpassword.com>) that details available Subscriptions and Pro Bundles.
“Subscription Period”Means the duration for which a Subscription or Pro Bundle remains valid, as selected by the User.
“Username”Means the identifier chosen by the User during Account registration for accessing the Account.

2. General

The User’s access to and use of the App is strictly subject to these Terms, which govern and regulate the entire legal relationship between the Parties in connection with the App. These Terms supersede and replace any prior understandings, representations, or agreements (whether oral or written) relating to the subject matter herein. No use of the App shall be permitted except in accordance with these Terms.

3. Rules of Use

3.1 Permitted Use

You may use the App solely for lawful and legitimate purposes, including:

  • Password Management – To securely store, view, edit, or delete your own Passwords and other authentication data.
  • File Storage and Sharing – To upload, store, and share files that you own or are lawfully entitled to distribute, provided such files do not contain malicious code or infringe third-party rights.
  • Link Shortening – To create shortened links that direct to lawful, safe, and non-malicious destinations, not for phishing, fraud, or deceptive redirection.
  • Multipage Profiles (Link-in-Bio) – To create and publish personal or business profile pages that organize and display multiple links and related lawful content (e.g., social profiles, websites, contact links), provided you do not impersonate others or misrepresent affiliations.
  • Account Settings – To update or reset your Master Password and/or Secret Key, update your Memory Phrase, adjust encryption iterations, enable or disable automatic Subscription renewal, and manage additional security features.

All use of the App must remain within the scope of these Terms and any applicable Feature Limits or Pro Bundles.

3.2 Installation and Updates

You must download, install, and maintain the App on your Device, including applying all required updates, patches, and upgrades issued by us. Failure to install updates may result in reduced functionality, security vulnerabilities, or suspension of access to the App.

3.3 Device Responsibility

You are solely responsible for ensuring that your Device is properly configured to use the App, including maintaining up-to-date operating systems, security patches, and virus protection software. We shall not be liable for any loss, corruption of data, or security incident resulting from your failure to adequately protect your Device.

3.4 Prohibited Conduct

You shall not use the App, whether intentionally or negligently, in any way that could:

  • Store or attempt to store cryptographic keys, seed phrases, private keys, or cryptocurrency access credentials;
  • Damage, disable, impair, or otherwise harm the App or its infrastructure;
  • Upload or distribute files or content that are unlawful, infringe intellectual property rights, or violate privacy/confidentiality rights;
  • Use link shortening for fraudulent, harmful, or deceptive purposes, including phishing or malware distribution;
  • Infringe, misappropriate, or otherwise violate our rights or the rights of third parties;
  • Introduce malware, viruses, or other malicious code into the App;
  • Attempt unauthorized access to any part of the App, systems, or connected networks;
  • Bypass or attempt to bypass Feature Limits, Pro Bundle restrictions, or other security controls.

Any breach of this Section 3 may result in immediate suspension or termination of your Account, without prejudice to any other remedies available to us under law.

4. Account Registration

4.1 Age Requirement

You must be at least eighteen (18) years old to register an Account and use the App. By creating an Account, you represent and warrant that you meet this age requirement.

4.2 One Account Rule

You may only open one (1) Account in your own name. We reserve the right to suspend or close your Account if you are found to hold multiple Accounts without our express authorization.

4.3 Agreement to Terms

In order to use the App, you must create an Account and expressly confirm your agreement to these Terms and to our Privacy Notice by selecting the relevant acceptance box or button (e.g., “I Agree to the Terms and Conditions” and “I Agree to the Privacy Notice”). You may not use the App unless and until you have accepted both documents.

4.4 Registration Process

To create an Account, you must provide a valid email address, choose a Username and Master Password, and optionally provide a Memory Phrase. You must complete the Account Registration Form and follow the instructions within the App to activate your Account.

4.5 Accuracy of Information

You warrant that all information you provide during registration is complete, accurate, and up to date. You must promptly update your Account details if any information changes. We reserve the right to suspend or terminate your Account if you provide false, misleading, or incomplete information.

5. Free Access, Pro Bundles, and Subscriptions

5.1 Free Access (Feature Limits)

Upon registering an Account, you will have access to the App under the free tier. The free tier includes a limited allocation of features (“Feature Limits”), such as a capped number of stored passwords, shared files, shortened links, or multipage profile entries. The specific Feature Limits available are detailed within the App and may be updated from time to time at our discretion.

We reserve the right to adjust, reduce, expand, or otherwise modify the Feature Limits available under the free tier, provided that any such changes shall not affect Pro Bundles you have already purchased for their active Subscription Period.

5.2 Pro Bundles

Users may purchase paid upgrades (“Pro Bundles”) in order to increase their Feature Limits. Pro Bundles may, for example, provide an additional allocation of stored passwords, larger file storage or transfer limits, or additional link shortening capacity.

  • Each Pro Bundle is valid for a defined period (the “Subscription Period”) as displayed at the point of purchase.
  • Pro Bundles may be purchased as one-time top-ups or as recurring subscriptions, depending on the bundle type selected.
  • The details of each Pro Bundle, including pricing, duration, features included, and renewal options, are set out on the Subscription Page within the App or on our website.

5.3 Subscriptions and Automatic Renewal

If you select a recurring Pro Bundle, you authorize us (through our payment processor) to charge your chosen payment method at the beginning of each Subscription Period. Unless you cancel before the renewal date, your Pro Bundle will automatically renew for the same duration and fee as the prior Subscription Period.

You may manage or cancel your subscription at any time through your Account Settings. Cancellation will take effect at the end of the current Subscription Period, and you will retain access to Pro Bundle benefits until then.

5.4 Payments and Fees

All fees for Pro Bundles and Subscriptions (“Subscription Fees”) must be paid in full and in advance. You authorize us to collect such fees via our third-party payment processor. You are responsible for ensuring that your payment details remain accurate and up to date.

Failure to pay the applicable Subscription Fee when due may result in suspension or termination of your Account and access to the App.

Unless otherwise required by law, all Subscription Fees are non-refundable, including in cases where your Account is terminated due to a breach of these Terms.

5.5 Free Trials

We may, from time to time, offer free trial periods granting temporary access to Pro Bundle features (“Free Trial”). The duration of the Free Trial will be specified at the time of activation.

  • Once the Free Trial ends, your Account will revert to the free tier with Feature Limits unless you purchase a Pro Bundle.
  • Each User may only benefit from one Free Trial unless expressly authorized by us.
  • We reserve the right to suspend or terminate Accounts found to be abusing Free Trial offers (e.g., by creating multiple Accounts).

5.6 Account Closure

You may close your Account at any time via the Account Settings by selecting the “Delete Account” option.

Upon closure:

  • Your Account will be deactivated and access terminated immediately.
  • User Content stored within the App (such as passwords, files, shortened links, or multipage profiles) will be permanently and irreversibly deleted from our active systems, unless retention is required by law or technically unavoidable within backup systems for a limited retention period.
  • Certain personal and transactional data (such as payment records, invoices, and account logs) may be retained by us where necessary to comply with legal obligations (for example, under tax, accounting, or anti-fraud laws) or to protect our legitimate interests (such as defending legal claims). Such data will be retained only for the minimum period required and will then be securely deleted or anonymised.

If your Account is closed, any active Pro Bundles or Subscription Periods shall immediately terminate, without refund, unless otherwise required by applicable law.

6. Inactive Accounts

6.1 Definition of Inactivity

If you do not access your Account (by logging in) for a continuous period of twelve (12) months, we may classify your Account as an “Inactive Account.”

6.2 Notice Prior to Closure

Before closing an Inactive Account, we will make reasonable efforts to contact you using the email address associated with your Account. If you do not respond within a reasonable period specified in the notice, we may proceed with closure of the Account.

6.3 Consequences of Closure

Where an Account is closed due to inactivity:

  • Any active Pro Bundles or Subscription Periods shall immediately terminate without refund, unless otherwise required by law;
  • User Content (including stored passwords, files, shortened links, and multipage profiles) shall be permanently and irreversibly deleted from our active systems, subject to any applicable retention obligations;
  • We may retain certain personal and transactional data (e.g., payment records, invoices, and account logs) as required by law (including tax and accounting requirements) or where necessary to protect our legitimate interests (such as defending legal claims). Such data will only be retained for the minimum period necessary.

6.4 Reactivation

If your Account is classified as inactive but not yet closed, you may reactivate it simply by logging in. Once an Account has been permanently closed, reactivation is not possible and you must register a new Account.

7. Master Password and Secret Key

7.1 Access Credentials

To access your Account and use the App, you will require your Master Password and, if enabled, your Secret Key. These credentials are generated and stored exclusively on your Device and are never transmitted to us in a form that would allow us to access or recover them.

7.2 User Responsibility

You are solely responsible for choosing strong, unique, and non-predictable credentials. You should not include your Memory Phrase within your Master Password or Secret Key. You must keep these credentials confidential and not disclose them to any third party.

7.3 No Recovery by Us

You acknowledge and agree that we have no technical means of retrieving or resetting your Master Password or Secret Key. If you forget, misplace, or lose them, you will be unable to access your Account. Our assistance is limited to providing you with your Memory Phrase if you have set one, which may help you recall your credentials.

7.4 Liability Disclaimer

We shall not be responsible or liable for any loss of access to your Account or User Content, or for any damage or loss resulting from your failure to safeguard your Master Password or Secret Key. If you disclose your credentials to a third party, you accept full responsibility for any resulting access, misuse, or damage.

8. Changes to These Terms

8.1 Right to Amend

We reserve the right to amend, update, supplement, or otherwise modify these Terms from time to time in order to reflect changes in our services, business practices, legal obligations, or for any other valid reason at our discretion.

8.2 Notice of Changes

We will provide you with notice of material changes to these Terms in advance, either by email to the address associated with your Account, by notification upon your next log-in, or by any other reasonable means. The updated Terms will be effective as of the date specified in the notice.

8.3 Acceptance of Changes

You may be required to expressly accept the updated Terms before being allowed to continue using the App. If you do not accept the updated Terms, you will not be able to continue using the App.

8.4 Right to Close Account

If you do not agree to any modification of these Terms, you may immediately close your Account through the Account Settings. In such case, your Account will be closed and any active Pro Bundles or Subscription Periods will terminate, without refund, unless otherwise required by applicable law.

9. Intellectual Property

9.1 Ownership

The App, including but not limited to all software, source code, object code, databases, algorithms, functionalities, text, graphics, logos, icons, trademarks, trade names, service marks, images, audio, video, design elements, “look and feel,” and all related documentation (collectively, the “Intellectual Property”), is and shall remain the sole property of Multi Dimension Solutions Limited or its licensors. All rights not expressly granted to you under these Terms are reserved by us.

9.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the App strictly for your personal or internal business purposes, and strictly in accordance with these Terms. This license does not transfer any ownership or intellectual property rights to you.

9.3 Restrictions

You shall not, directly or indirectly:

  • Copy, reproduce, modify, adapt, translate, or create derivative works of the App or any part thereof;
  • Decompile, reverse-engineer, disassemble, or otherwise attempt to derive the source code, underlying ideas, algorithms, or trade secrets of the App, except to the limited extent permitted by applicable mandatory law;
  • Sublicense, sell, rent, lease, distribute, assign, or otherwise transfer or exploit the App or any of its Intellectual Property for commercial purposes;
  • Remove, obscure, or alter any copyright notices, trademarks, or other proprietary rights notices contained in or on the App;
  • Use any trademarks, trade names, or branding of Multi Dimension Solutions Limited without our prior written consent.

9.4 Enforcement

Any unauthorized use of the App or our Intellectual Property constitutes a material breach of these Terms and may result in immediate termination of your Account, without prejudice to any other legal remedies available to us, including injunctive relief and claims for damages.

10. Data Protection

We process your personal data in our capacity as a data controller in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the Data Protection Act (Chapter 586 of the Laws of Malta), and our Privacy Notice. You agree to review and comply with the Privacy Notice, which forms an integral part of these Terms.

By using the App, you acknowledge that your personal data will be collected and processed in accordance with our Privacy Notice, including for purposes such as account administration, subscription management, technical support, security, and compliance with legal obligations.

11. App Suspension or Withdrawal

We do not guarantee that the App, or any content, functionality, or feature thereof, will always be available, uninterrupted, or error-free. We may suspend, withdraw, or restrict the availability of all or part of the App at any time and for any reason, including (without limitation) for maintenance, security, technical, legal, or business purposes.

Where reasonably possible, we will provide advance notice of suspension or withdrawal. However, we shall not be liable to you for any suspension, withdrawal, or restriction of the App, provided such actions are taken in good faith and in accordance with applicable law.

13. Warranties

13.1 Our Disclaimers

The App is provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, to the maximum extent permitted by applicable law. We expressly disclaim all warranties, including but not limited to:

  • Fitness for a particular purpose or merchantability;
  • Accuracy, completeness, or reliability of the App or its content;
  • Continuous availability or uninterrupted functionality;
  • Freedom from defects, errors, viruses, or other harmful components.

We do not warrant that the App will meet your specific requirements, operate without interruption, or be compatible with your Device or third-party services.

13.2 Your Warranties

By using the App, you represent and warrant that:

  • You will use the App only in accordance with these Terms and applicable laws;
  • You are not prohibited by law or court order from using the App;
  • You will not use the App for unlawful, fraudulent, misleading, or unauthorized purposes;
  • You will ensure that all information provided during Account registration and throughout your use of the App is accurate, complete, and up to date.

14. Liability and Indemnity

14.1 Exclusion of Liability

To the maximum extent permitted by applicable law, we shall not be liable to you, whether in contract, tort (including negligence), statutory duty, or otherwise, for any indirect, incidental, consequential, special, punitive, or exemplary loss or damage of any kind, including but not limited to loss of profits, loss of revenue, loss of goodwill, loss of business opportunities, loss of data, or business interruption, even if foreseeable or if we have been advised of the possibility of such damages.

14.2 Specific Exclusions

Without prejudice to clause 14.1, we shall not be liable to you for any loss or damage arising from or in connection with:

  • Any malware, virus, bug, error, or other harmful component affecting your Device;
  • Any interruption, suspension, delay, or non-availability of the App;
  • Any event or circumstance beyond our reasonable control, including force majeure events as defined in Section 19;
  • Any third-party service provider, including but not limited to your internet service provider, hosting provider, or payment processor;
  • Your breach of these Terms, applicable law, or the rights of any third party.

14.3 Liability Cap

If, notwithstanding the foregoing, we are found to be liable to you for any claim, our aggregate liability to you for all claims in connection with the App and these Terms shall in no event exceed the total amount of Subscription Fees actually paid by you to us during the twelve (12) months immediately preceding the event giving rise to the claim.

14.4 Free Users

We shall have no liability whatsoever to you if you use the App under the free tier or during a Free Trial, except to the extent that liability cannot be excluded under applicable law.

14.5 Mandatory Liability

Nothing in these Terms shall exclude or limit our liability for personal injury caused by our gross negligence, fraud, fraudulent misrepresentation, wilful misconduct, or any other liability that cannot lawfully be excluded or limited.

14.6 Indemnity

You agree to indemnify, defend, and hold harmless Multi Dimension Solutions Limited and its directors, officers, employees, contractors, consultants, affiliates, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your breach of these Terms;
  • Your violation of applicable laws or regulations;
  • Your infringement, misappropriation, or violation of the rights of any third party; or
  • Your misuse of the App, including use of your Account by any third party with your credentials.

15. Translations

15.1 Availability

The App may be made available in multiple languages for your convenience. You may select your preferred language when installing the App and change it later through your Account Settings.

15.2 Precedence

In the event of any conflict or inconsistency between a translated version of these Terms and the English version, the English version shall prevail and be legally binding. Translations are provided solely for informational purposes and do not alter the interpretation of the English version.

16. Assignment

16.1 User Restrictions

You may not assign, transfer, sublicense, or otherwise dispose of your Account, rights, or obligations under these Terms to any third party. You are also prohibited from granting access to your Account to any third party, whether temporarily or permanently.

16.2 Our Rights

We may assign, transfer, or novate these Terms, in whole or in part, to any third party in connection with a merger, acquisition, corporate reorganization, sale of assets, or other similar business transaction. In such a case, we will provide you with notice of the transfer, and the transferee shall assume all of our rights and obligations under these Terms, subject to compliance with applicable laws, including data protection requirements.

16.3 Shareholding Changes

Any change in our corporate ownership or shareholding structure shall not be deemed to constitute an assignment or transfer of these Terms.

17. No Partnership or Agency

Nothing in these Terms shall be construed as creating or implying any partnership, joint venture, employment, fiduciary, or agency relationship between you and us. Neither Party has the authority to make or enter into any commitments, representations, warranties, or obligations for or on behalf of the other Party.

18. Severability

If any provision of these Terms is held to be illegal, invalid, or unenforceable, in whole or in part, under any applicable law or by any competent court or authority, such provision shall be deemed modified to the extent necessary to make it valid and enforceable, while preserving its original intent as far as possible. If such modification is not possible, the relevant provision shall be deemed severed, and the remaining provisions of these Terms shall remain in full force and effect.

19. Force Majeure

Neither Party shall be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) if and to the extent such delay or failure is caused by events, circumstances, or causes beyond its reasonable control, including but not limited to: acts of God, natural disasters, fire, flood, earthquake, explosion, epidemic or pandemic, war, terrorism, civil unrest, riots, sabotage, cyberattacks, acts of government or regulatory authority, embargoes, labour disputes, power outages, or failures of telecommunications or internet services (each, a “Force Majeure Event”).

The affected Party shall promptly notify the other Party of the Force Majeure Event and use commercially reasonable efforts to mitigate its impact and resume performance as soon as reasonably practicable. If the Force Majeure Event continues for more than sixty (60) consecutive days, either Party may terminate these Terms by written notice to the other, without liability, except for payment obligations accrued prior to termination.

20. Governing Law and Disputes

20.1 Governing Law

These Terms, their subject matter, and their formation (and any non-contractual disputes or claims arising out of or in connection with them) shall be governed by and construed in accordance with the laws of the Republic of Malta, without regard to its conflict of law rules.

20.2 Jurisdiction

Any dispute, controversy, or claim arising out of or in connection with these Terms, the App, or the Services shall be subject to the exclusive jurisdiction of the Courts of Malta.

20.3 Consumer Rights

If you are a consumer habitually residing in another Member State of the European Union, this Section shall not deprive you of any mandatory rights you may have under the laws of your country of residence, including the right to bring claims in the courts of that jurisdiction.

20.4 International Users

The App is made available worldwide. If you access or use the App from outside the European Union, you do so at your own initiative and are responsible for compliance with local laws to the extent they are applicable. Without prejudice to clause 20.3, by using the App you agree that the governing law and jurisdiction provisions set out in this Section shall apply.

21. Contact Us

If you have any questions regarding these Terms, or if you wish to submit a query, request, or complaint in relation to the App, you may contact us at:

Email: support@hashthat.app

We will use reasonable efforts to respond to your request within a reasonable timeframe, in accordance with our obligations under applicable laws.